AI for business practices (1136 EN)

• This training course enables administrative teams to understand and utilise artificial intelligence to improve efficiency and reliability.
  
  The aim of this training course is to help administrative professionals understand and use artificial intelligence in their daily activities. Participants will discover how to automate repetitive tasks, generate documents, structure information and save time using generative AI tools. They will learn how to formulate effective queries (prompting) to get the most out of these tools, and how to integrate them into their practices while complying with confidentiality, ethical and cybersecurity rules.

• Administrative assistants
• Secretaries / Office managers
• Heads of administrative departments
• Back-office or records managers
• Cross-functional project leads in support functions
• Operational Support

• The training introduces the basic principles of artificial intelligence through real-life examples related to administrative functions. It explores the use of generative AI tools for writing, summarizing, organizing data, and automating tasks. Special attention is given to the art of prompting: knowing how to ask the right questions to get relevant results. Key concepts in ethics, confidentiality, and security are also covered. The training concludes with a mini-project tailored to the participants' professional context.

• The approach combines theory, hands-on exercises, and an individual project, with interactive discussions to encourage the practical application of the skills learned.

• Training dates:
   

Equipment
It is strongly recommended to bring your own laptop for the training.
If you do not have one, a laptop can be provided for you on-site.

• Withdrawal:
  In the event of withdrawal or absence from the course, the registration fee is payable in full if the withdrawal is not made at least 72 hours before the start of the course. Absences duly justified by a medical certificate entitle the student to a full refund of the registration fee.                                   

No technical prerequisites are necessary

Certification from the Ministry of Education, Children and Youth

Pauline BOURGEON
Mail: pauline.bourgeon@cnfpc.lu
Tel: (+352) 55 89 87 - 407